Refund policy

APlus Interior – Return & Refund Policy

At APlus Interior, we strive to ensure the highest quality in all our products and services. Please review our return policy below:

1. Custom-Made Products
All custom-made items (including kitchens, wardrobes, and interior solutions) are non-returnable and non-refundable once production has started, as they are tailored specifically to client requirements.

2. Ready-Made Products
Ready-made items may be eligible for return within 3–7 days of delivery, provided that:

  • The item is unused and in its original condition
  • All packaging and accessories are intact
  • Proof of purchase is provided

3. Damaged or Defective Items
If you receive a damaged or defective product, please notify us within 24–48 hours of delivery. Our team will inspect the issue and arrange a replacement or repair if applicable.

4. Installation Services
Once installation has been completed and approved by the client, the service is considered final and non-refundable. Any concerns must be raised during or immediately after installation.

5. Refund Process
Approved refunds will be processed within 7–14 working days via the original method of payment.

6. Non-Returnable Items

  • Custom-built furniture or interiors
  • Items damaged due to misuse
  • Clearance or discounted items (if specified at purchase)

7. Contact Us
For any return or refund requests, please contact our team with your order details.