Terms of service

All quotations are subject to site inspection (if required) and availability of materials. 

Prices may change if the scope changes, measurements differ from initial information, or client requests additional work. 

Quotations are valid for [X] days unless stated otherwise. 

Unless specified, pricing excludes government fees, permits, third-party approvals, and additional site conditions. 

A project is confirmed only when the client approves the quotation/proposal and pays the required deposit. 

Payment terms (deposit, milestones, final payment) will be specified in the quotation or agreement. 

Late payments may cause work stoppage, delivery delays, or rescheduling. 

Revised timeline 

Additional charges 
These changes will be documented as a Variation Order (or updated quotation) and must be approved before execution. 

Estimated timelines are based on current information and are subject to material availability, site readiness, approvals, and client response time. 

APlus is not responsible for delays caused by factors outside our control (e.g., building management approvals, supplier delays, force majeure). 

Provide accurate information, site access, and approvals on time. 

Ensure the site is safe and ready for work (electricity/water access where needed). 

Obtain building approvals/permits unless otherwise agreed in writing. 

Protect personal valuables on-site; APlus is not liable for unsecured items. 

Color shades, textures, and material finishes may differ slightly from samples due to manufacturing batches, lighting conditions, or supplier variations. 

If a specific brand/model is discontinued, APlus may propose an equivalent alternative. 

Warranty terms depend on the work category and supplier warranties. 

Defects resulting from misuse, third-party modifications, improper maintenance, water leakage, structural issues, or normal wear and tear are excluded. 

Any warranty claim must be reported within [X] days of discovering the issue. 

Product images are for illustration; actual products may vary slightly. 

Availability and delivery times are estimates. 

For “Ready Kitchen” or custom-related items, measurements and site verification may be required prior to final confirmation. 

Returns/refunds apply only where stated and subject to the nature of the product. 

Custom-made items, made-to-order items, and installed items are generally non-refundable unless defective. 

Refund processing times may vary depending on payment method and bank processing. 

If the client cancels after confirmation, costs already incurred (design work, procurement, labor allocation, supplier orders) may be deducted. 

Supplier cancellations may be subject to supplier terms and restocking fees. 

misuse the website, 

attempt to access restricted systems, 

copy content without permission, 

upload malicious code or harmful data. 

APlus is not liable for indirect or consequential losses. 

Our total liability is limited to the amount paid for the relevant service/product that gave rise to the claim.